Made for You by Rosie

Shipping, Returns & Privacy Policy

Last Updated: August 12, 2026

At Made for You by Rosie, every order is handmade, personalized, and packaged with care. We want you to have a wonderful experience from the time you place your order until it arrives at your door.

SHIPPING

Processing Time

Most orders are processed and prepared for shipment within 3–5 business days.

Personalized, custom, or larger orders may require additional processing time. If additional time is needed, we will communicate that with you.

Please remember that processing time is separate from shipping time.

Shipping Rates

We currently ship within the United States.

Shipping charges are calculated based on the weight of your order and will be displayed at checkout before you complete your purchase.

Once your order ships, tracking information will be provided when available.

Expedited Shipping

Expedited shipping may be available for an additional cost, depending on the product, destination, and time available to prepare your order.

If you need your order by a specific date, please contact us before placing your order so we can determine whether expedited processing and shipping are available.

Paying for expedited shipping does not guarantee a specific delivery date. Expedited shipping refers to the shipping service selected after your order has been prepared. Carrier delays and circumstances outside of our control may still affect delivery.

Additional charges may apply for expedited processing and shipping.

Holiday & Rush Orders

During the holiday season and other high-volume periods, order volume may increase and processing times may be longer than usual.

We strongly recommend placing holiday and personalized orders as early as possible to allow enough time for production and delivery.

Holiday shipping deadlines may be posted on our website when applicable.

Rush orders may be available for an additional fee depending on our current production schedule. Please contact us before placing a rush order if you have a specific date by which you need your item.

Once an order has been handed to the shipping carrier, we cannot control the carrier's delivery time and are not responsible for carrier delays, including delays that occur during the holiday season.

RETURNS & EXCHANGES

Because many of our products are handmade, personalized, and custom-made, we generally do not accept returns or exchanges for personalized or custom orders.

For non-personalized items, please contact us within 7 days of delivery if you would like to request a return.

Items approved for return must be unused, undamaged, and in their original condition.

Customers are responsible for return shipping costs unless the item arrived damaged or we made an error with the order.

Please contact us before sending any item back. Unauthorized returns may not be accepted.

PERSONALIZED & CUSTOM ORDERS

Please carefully review all personalization information before submitting your order, including names, spelling, dates, and other requested details.

Because personalized and custom products are made specifically for you, they cannot be returned or canceled once production has begun, unless the item arrives damaged or we made an error with the order.

DAMAGED OR INCORRECT ITEMS

We carefully package every order to help protect it during shipping.

If your order arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery and provide clear photos of the damaged or incorrect item and the packaging.

If the damage or error is confirmed, we will work with you to provide an appropriate resolution, which may include a replacement or refund.

LOST, DELAYED, OR MISDIRECTED PACKAGES

Once your order has been packaged and handed over to the shipping carrier, Made for You by Rosie is no longer in control of the package or the carrier's delivery timeline.

We are not responsible for delays, missed delivery estimates, lost packages, damaged packages, misrouted packages, or other shipping issues caused by the carrier, weather, holidays, natural disasters, or circumstances outside of our control.

A carrier's estimated delivery date is not a guaranteed delivery date.

If your package is delayed or tracking shows that it has been delivered but you cannot locate it, please contact the shipping carrier directly. We will provide tracking information and assist you as much as reasonably possible.

INCORRECT SHIPPING ADDRESS

Please make sure your shipping address is correct before completing your purchase.

Made for You by Rosie is not responsible for packages sent to an incorrect or incomplete address provided by the customer.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to reship the order.

PRIVACY POLICY

Made for You by Rosie respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or place an order.

INFORMATION WE COLLECT

When you place an order, contact us, or otherwise interact with our website, we may collect information such as:

  • Your name

  • Shipping and billing address

  • Email address

  • Phone number, when provided

  • Order information

  • Personalization information you provide for your order

  • Information you provide when contacting us

HOW WE USE YOUR INFORMATION

We may use customer information to:

  • Process and fulfill orders

  • Create personalized products

  • Communicate with you about your order

  • Provide customer service

  • Ship your purchases

  • Respond to questions and requests

  • Improve our website and customer experience

  • Comply with applicable legal requirements

PAYMENT PROCESSING

Payments made through our website may be processed by third-party payment providers, including Stripe.

Payment providers may collect and process payment information according to their own privacy policies.

Made for You by Rosie does not store complete credit or debit card numbers on our website.

INFORMATION SHARING

We do not sell or rent your personal information.

We may share information with service providers when necessary to operate our business, including payment processors, shipping providers, website hosting services, and other companies that help us fulfill your order.

We may also disclose information when required by law or when necessary to protect our rights, customers, or business.

COOKIES & WEBSITE TECHNOLOGY

Our website and third-party services may use cookies or similar technologies to help operate the website, understand website usage, improve performance, and provide a better customer experience.

THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, including Etsy and social media platforms such as Facebook, Instagram, Pinterest, and TikTok.

We are not responsible for the privacy practices, policies, or content of those websites.

PROTECTING YOUR INFORMATION

We take reasonable steps to protect personal information provided to us. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

CONTACT US

If you have questions about this Shipping, Returns & Privacy Policy or how your information is handled, please contact Made for You by Rosie through our Contact Us page.

Thank you for supporting handmade and shopping with Made for You by Rosie! ❤️